Need Help Now?
If you or someone you know is in immediate danger or experiencing a life-threatening emergency, call 911.
911 — EMERGENCY
Police, fire, ambulance, or immediate danger.
211 — COMMUNITY RESOURCES
24/7 connection to shelter, food, housing, benefits, transportation, and other local services. Multilingual assistance available.
988 — SUICIDE & CRISIS LIFELINE
Call or text 988 for suicide, mental health, or emotional crisis support.
Not sure where to start? Call 211 for help finding the right local service.
Find Support by Category
Domestic Violence & Safety
FAMILY VIOLENCE LAW CENTER
Mobile Response Team
​
24/7 Crisis Support
Provides emergency assistance and advocacy for women and children in immediate danger of domestic violence in Alameda County. Services include crisis counseling, safety planning, emergency relocation to a confidential location, and follow-up assistance with shelter referrals and additional resources. Interpreter services are available, and conversations are confidential.
24-Hour Crisis Line:
510-757-5123
800-947-8301
NATIONAL DOMESTIC VIOLENCE HOTLINE
​24/7 Confidential Support
​
Provides confidential support for people experiencing domestic violence, as well as concerned friends and family. Trained advocates can assist with safety planning, crisis support, identifying local resources, and connecting individuals with shelters and other services.
Available: 24 hours a day, 7 days a week
Call: 800-799-SAFE (7233)
Text: START to 88788
Online: thehotline.org
A SAFE PLACE
​Domestic Violence Crisis Support
​
Provides confidential support and services for individuals and families affected by domestic violence. Services include crisis intervention, safety planning, emergency shelter assistance, counseling, advocacy, and connections to additional community resources.
Crisis Line: 510-536-7233
Services: Crisis support, safety planning, shelter assistance, counseling, advocacy, and referrals
Location: Oakland, serving Alameda County
Online: asafeplace.org
BUILDING FUTURES
​Domestic Violence Support & Emergency Shelter
​
Provides support for individuals and families experiencing domestic violence and homelessness. Services include emergency shelter, crisis intervention, safety planning, housing assistance, and supportive services. Shelter programs serve women with or without children, with placement based on availability and individual needs.
24-Hour Crisis Line: 866-292-9688
Services: Emergency shelter, domestic violence support, safety planning, housing assistance, and supportive services
Service Area: Alameda County
Online: buildingfutures.org
SAVE — SAFE ALTERNATIVES TO VIOLENT ENVIRONMENTS
​Domestic Violence Advocacy & Support
​
Provides support for individuals and families affected by domestic violence. Services include crisis intervention, safety planning, advocacy, counseling, and assistance connecting survivors with community resources and other supportive services.
Crisis Line: 510-794-6055
Services: Crisis support, safety planning, advocacy, counseling, and community resource referrals
Service Area: Southern Alameda County
Online: https://save-dv.org/
TRI-VALLEY HAVEN
​Domestic Violence Shelter & Support
​
Provides confidential support and services for individuals and families affected by domestic violence. Services include crisis intervention, emergency shelter, safety planning, counseling, advocacy, and connections to additional community resources.
24-Hour Crisis Line: 800-884-8119
Services: Emergency shelter, crisis support, safety planning, counseling, advocacy, and referrals
Service Area: Tri-Valley and surrounding Alameda County communities
Online: trivalleyhaven.org
Women & Family Shelters
RUBY'S PLACE
​Emergency Shelter & Support
​
Provides shelter and supportive services for survivors of domestic violence, human trafficking, and individuals experiencing homelessness. Services may include safe housing, meals, counseling, case management, and assistance connecting with community resources.
24-Hour Hotline: 888-339-7233
Services: Emergency shelter, meals, counseling, case management, and supportive services
Service Area: Alameda County
Online: rubysplace.org
FESCO — FAMILY EMERGENCY SHELTER COALITION
​Family Shelter & Housing Support
​
Provides shelter and housing support for families experiencing homelessness. Programs are designed to help families move toward stable housing through shelter, case management, housing assistance, and other supportive services. Contact FESCO for current eligibility, screening, and availability.
Phone: 510-581-3223
Services: Family shelter, housing assistance, case management, and supportive services
Service Area: Alameda County
Online: fescofamilyshelter.org
SHEPHERD'S GATE
​Shelter & Transitional Support for Women and Children
​
Provides shelter and supportive services for women and women with children experiencing homelessness, abuse, poverty, and other difficult life circumstances. Programs focus on helping residents move toward stability and greater independence.
Phone: 925-487-4141
Services: Shelter, meals, case management, life-skills support, and transitional services
Location: Livermore
Online: shepherdsgate.org
SOJOURNER HOUSE
​Housing & Support for Women and Families
​
Provides transitional housing and supportive services for women and families experiencing homelessness. Services are designed to help residents work toward greater stability, independence, and permanent housing.
Phone: 925-449-2510
Services: Transitional housing, case management, and supportive services
Service Area: Tri-Valley / Alameda County
Food & Basic Needs
211 ALAMEDA COUNTY
​Food, Housing & Essential Needs
​
Connects Alameda County residents with local services including food pantries, free meals, emergency groceries, shelter, housing assistance, clothing, transportation, benefits, and other essential needs. Multilingual assistance is available.
Available: 24 hours a day, 7 days a week
Call: 211
Services: Food, shelter, housing, clothing, transportation, benefits, and community resource referrals
Online: 211alamedacounty.org
CALFRESH / ALAMEDA COUNTY BENEFITS
​Food Assistance & Public Benefits
​
CalFresh provides eligible individuals and families with monthly benefits to purchase food. Alameda County can assist residents with eligibility information, applications, benefit questions, and access to additional public assistance programs.
Phone: 510-263-2420 or 888-999-4772
Services: CalFresh applications, eligibility information, food assistance, and public-benefit support
Online: benefitscal.com
EBT CUSTOMER SERVICE
​EBT Card & Account Assistance
​
Provides assistance for people who already receive benefits through an Electronic Benefit Transfer (EBT) card. Contact customer service for help with lost or stolen cards, PIN issues, account information, card replacement, and other EBT-related concerns.
Available: 24 hours a day, 7 days a week
Phone: 877-328-9677
Services: EBT card assistance, replacement cards, PIN support, and account information
Online: ebt.ca.gov
Mental Health & Substance Use
ALAMEDA COUNTY ACCESS
​Mental Health Services & Referrals
​
Connects Alameda County residents with mental health services, including assessment, treatment referrals, and help locating appropriate behavioral health providers. Language assistance and interpreter services are available.
ACCESS Line: 800-491-9099
Services: Mental health screening, treatment referrals, provider navigation, and urgent mental health assistance
Service Area: Alameda County
Availability: Call ACCESS for assistance, including urgent mental health needs after regular business hours
ALAMEDA COUNTY SUBSTANCE USE ACCESS & REFERRAL HELPLINE
​Substance Use Treatment & Recovery Support
​
Connects Alameda County residents with appropriate substance use treatment services. Staff can provide screening and referrals to services such as outpatient treatment, intensive outpatient treatment, residential treatment, recovery residences, withdrawal management, and medication-assisted treatment.
Helpline: 844-682-7215
Services: Screening, treatment referrals, substance use recovery services, and treatment navigation
Service Area: Alameda County
Hours: Monday–Friday, call for current service hours and after-hours assistance
CRISIS SUPPORT SERVICES OF ALAMEDA COUNTY
​24/7 Crisis & Emotional Support
​
Provides confidential crisis support for people experiencing emotional distress, hopelessness, suicidal thoughts, or other mental health crises. Trained crisis counselors provide compassionate support and can help connect callers with additional resources when needed.
24-Hour Crisis Line: 800-309-2131
Call or Text: 988
Availability: 24 hours a day, 7 days a week
Services: Crisis counseling, suicide prevention, emotional support, and connections to local resources
Service Area: Alameda County
Online: crisissupport.org
Child & Elder Support
ALAMEDA COUNTY CHILD & FAMILY SERVICES
Child Abuse & Neglect Reporting
​
Receives reports of suspected child abuse or neglect involving children in Alameda County. The hotline is available 24 hours a day for concerns about a child's safety. Child welfare staff assess reports, investigate when appropriate, and may connect families with community resources and supportive services.
24-Hour Child Abuse Hotline: 510-259-1800
Availability: 24 hours a day, 7 days a week
Services: Child abuse and neglect reporting, safety assessment, investigation, and connections to community resources
Service Area: Alameda County
ALAMEDA COUNTY ADULT PROTECTIVE SERVICES
​Elder & Vulnerable Adult Safety
​
Receives reports concerning suspected abuse, neglect, or exploitation of older adults and dependent adults in Alameda County. Adult Protective Services can investigate reports and help connect vulnerable adults with appropriate protection and supportive resources.
24-Hour Elder Abuse Hotline: 510-577-3500
Toll-Free: 866-225-5277 (866-CALL-APS)
Availability: 24 hours a day, 7 days a week
Services: Abuse, neglect, and exploitation reporting, investigation, safety support, and connections to resources
Service Area: Alameda County
Sexual Assault & Legal Support
RAINN — NATIONAL SEXUAL ASSAULT HOTLINE
​24/7 Sexual Assault Support
​
Provides free, confidential support for survivors of sexual assault and sexual violence, as well as concerned friends and family. Trained support specialists can provide emotional support, information, and connections to local services and resources.
24-Hour Hotline: 800-656-HOPE (4673)
Text: HOPE to 64673
Availability: 24 hours a day, 7 days a week
Services: Crisis support, survivor resources, recovery information, and referrals to local services
Online: rainn.org/hotline
BAY AREA WOMEN AGAINST RAPE (BAWAR)
​Sexual Assault Crisis Support
​
Provides support and advocacy for survivors of sexual violence in the Bay Area. Services focus on crisis intervention, survivor advocacy, emotional support, and connections to additional community resources.
Crisis Line: 510-845-7273
Services: Sexual assault crisis support, advocacy, survivor support, and community resources
Service Area: Bay Area
ALAMEDA COUNTY FAMILY JUSTICE CENTER
​Victim Advocacy, Safety & Legal Support
​
Provides free coordinated services for people affected by domestic violence, sexual assault, human trafficking, stalking, child abuse, and elder or dependent adult abuse. More than 30 agencies and programs are available through the center, helping individuals access multiple services in one location.
Phone: 510-267-8800Hours: Monday–Friday, 8:30 AM–5:00 PM
Services: Safety planning, sexual assault and domestic violence counseling, restraining order assistance, legal advice, shelter and housing assistance, case management, trauma recovery services, and victim support
Location: 470 27th Street, Oakland, CA 94612
Online: acfjc.org
BAY AREA LEGAL AID
​Civil Legal Assistance
​
Provides free civil legal assistance to eligible low-income Bay Area residents. Legal assistance may be available for issues involving housing, public benefits, healthcare access, domestic violence, family safety, consumer matters, and other civil legal concerns.
Legal Advice Line: 800-551-5554
Services: Civil legal advice, information, referrals, and representation for eligible individuals
Service Area: Alameda County and other Bay Area counties
Online: baylegal.org
A Note About These Resources
Rising Ember Foundation provides this resource guide as a community service to help individuals and families connect with organizations that may offer support.
Resource information was reviewed and verified in August 2026. Programs, hours, eligibility requirements, contact information, and availability may change. We encourage you to contact each organization directly or visit its website for the most current information.
Rising Ember Foundation is not affiliated with, responsible for, or a provider of the services listed on this page unless specifically stated. Inclusion in this guide does not constitute an endorsement or guarantee of services.
If you are unsure where to begin, call 211 for help connecting with local community resources.
If you or someone you know is in immediate danger or experiencing a life-threatening emergency, call 911.
Last reviewed: August 2026